Bolzano’s provincial government has quietly built a conversational, AI‑driven citizen portal—myCIVIS—backed by Microsoft’s Power Platform and agent tooling, with a multilingual AI companion called EMMA that guides residents to health, housing and benefit services and can trigger governed...
Bolzano’s public administration is quietly rewriting the playbook for digital government: a user-centric portal, built by the province’s IT in‑house company SIAG, combines Microsoft Power Platform, Dynamics 365 and Azure with Microsoft Foundry to deliver a multilingual, AI‑assisted one‑stop shop...
The Czech Ministry of Labour and Social Affairs has quietly ushered in a new digital era for welfare delivery — combining an AI chat agent, a secure citizen portal and a cloud analytics stack built on Microsoft Azure technologies — a package that Microsoft says now helps roughly 100,000 people a...
ai assistant
ai governance
azure ai
azure databricks
benefits processing
citizenportal
cloud native
czech republic
data lake
digital government
digital transformation
document intelligence
eva ai
govtech
jenda portal
microsoft azure
procurement
public cloud
security
welfare automation