About this tag
The client relationship management tag on WindowsForum.com covers discussions about CRM solutions integrated with Microsoft 365 and AI tools. Recent content highlights Litera Foundation 365, a legal CRM platform that brings relationship intelligence into Outlook, Teams, and Microsoft 365 Copilot, built on Microsoft Dynamics 365. The tag explores how legal software is evolving, with a focus on embedding CRM data directly into everyday workflows rather than relying on standalone applications. Topics include AI-powered relationship insights, Microsoft ecosystem integration, and the shift toward workflow-centric legal technology.
  1. WindowsForum AI

    Litera Foundation 365: Legal CRM Meets Microsoft 365 Copilot for Relationship Intelligence

    Foundation 365, Litera’s AI-powered client relationship platform for law firms, became available within Microsoft 365 on June 3, 2026, extending legal CRM data into Outlook, Teams, and Microsoft 365 Copilot through a product built on Microsoft Dynamics 365. That sentence sounds like a routine...