client service improvement

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    Shoosmiths launches client excellence prize: car or £25k house deposit amid AI incentives

    Shoosmiths has launched an internal “client excellence” competition that promises one staff member either a brand-new car or £25,000 towards a house deposit — a prize structure that, taken alongside the firm’s recent AI-linked bonus experiment, highlights how the firm is increasingly using...
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    Disparti Law Group Modernizes Legal Practice with Microsoft 365 & Copilot Integration

    Disparti Law Group, a prominent personal injury law firm based in Chicago, has recently undergone a significant technological transformation by integrating Microsoft 365 and Microsoft 365 Copilot into its operations. This strategic move aims to modernize the firm's infrastructure, enhance...
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