cloud communication

On July 9, 2025, Microsoft Outlook experienced a service disruption affecting numerous users. Reports began surfacing around 7:25 AM Eastern Time, with users encountering difficulties accessing their email accounts. The outage was widely discussed on platforms like the DesignTAXI Community...

For millions accustomed to beginning their day by checking email, the morning brought an unwelcome disruption. Outlook, Microsoft's globally dominant email service, suffered a major outage that left users locked out of their mailboxes, unable to send or receive messages, and questioning the...

The abrupt service disruption experienced by Microsoft Outlook has cast a sharp spotlight on the fragility and critical importance of digital communication infrastructure. Known globally as a staple for personal and enterprise email management, Outlook—integral to the Microsoft 365...

Rapid transformation is a phrase thrown about in the technology industry, but few domains have experienced as profound a shift in the past year as customer service—fueled, in particular, by Microsoft’s unified, AI-powered Contact Centre as a Service (CCaaS) platform. One year after Microsoft’s...

In a business world defined by rapid digital transformation and permanently elevated customer expectations, the announcement of Infobip’s Conversational Experience Orchestration Platform (CXOP) signals an ambitious leap into the future of customer engagement. While artificial intelligence (AI)...

Users and administrators across Australia are facing mounting frustration as Microsoft investigates ongoing email delays in Exchange Online, bringing into focus the critical reliance on cloud-based communications for modern businesses. Since Microsoft acknowledged the issue on May 22, many...

Less than two decades ago, the dial tone of digital transformation echoed through nearly every home and workplace as Skype made video calling mainstream—enabling spontaneous connections across continents, workrooms, and living rooms alike. What started as a peer-to-peer technological marvel...

Few pieces of technology have left as profound a mark on digital communication as Skype, the pioneering VoIP platform that once redefined how we connect across continents. With Microsoft’s shifting priorities, Skype’s recent phase-out feels less like a dramatic finale and more like the closing...

Microsoft’s recent announcement regarding significant changes to High Volume Email (HVE) within the Microsoft 365 ecosystem has sent ripples through the IT community, especially among organizations that rely heavily on email automation for communication both internally and externally. This newly...

It marks the end of an era in global internet communications: after more than two decades of shaping the way people connect across the world, Microsoft has announced the retirement of Skype, effective from May 2025. The company is steering users towards its more modern collaboration suite...

Microsoft 365 services are once again in the spotlight, as yet another significant outage has temporarily taken down essential productivity tools like Teams, Outlook, and other components within Microsoft’s cloud-driven ecosystem. This recent event, verified by both Microsoft’s official...

For more than twenty years, Skype stood as a familiar icon of online communication—a staple for video calls, instant messaging, and inexpensive international phone calls that connected friends, families, and professionals around the globe. With Microsoft’s recent announcement to shutter Skype...

After twenty-three years as one of the premier internet communication platforms, Skype has officially reached the end of its journey. As of May 5, 2025, Microsoft has retired the service, urging remaining users to move to its newer, all-encompassing platform: Microsoft Teams. This milestone...

The end of an era for online communication has arrived, as Microsoft has officially announced the shutdown of Skype, its once-ubiquitous video calling and instant messaging service. After over two decades of cultural influence, technological innovation, and sometimes turbulent evolution, Skype...

Skype Retires; Teams Archiving Boosts Compliance Capabilities In a bold strategic move, Microsoft is streamlining its communication offerings by retiring Skype for consumers on May 5, 2025. At the same time, new integrated archiving solutions are evolving around its modern communication...

In the rapidly evolving digital landscape of 2025, selecting the right email hosting service is crucial for startups and businesses aiming to establish a professional online presence. An effective email hosting solution not only facilitates seamless communication but also integrates with other...

Microsoft 365 is set to evolve once again, and not everyone will be cheering. In a move signaling a deeper pivot towards cloud-based, integrated communication and productivity services, Microsoft has announced plans to discontinue Skype call minutes and phase out Publisher from its Microsoft 365...

Secure communication in the cloud normally involves the following: Data encryption: hiding what is sent Data integrity: protecting data from being tampered with Authentication: validating the identity of the parties in the communication Using a cryptographic protocol such as the TLS takes...