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Cloud communications on WindowsForum.com covers the shifting landscape of Microsoft-hosted messaging and calling services, especially how they intersect with Windows and Azure development. Recent discussion centers on Azure Communication Services, which Microsoft will retire as a standalone offering on September 30, 2028, with new customers losing access to retiring services as early as October 23, 2026. The coverage explains that Email, SMS, WhatsApp messaging, Chat, Rooms, Job Router, ACS Direct Routing and UI Library SDKs stop working, while calling workloads must move to Teams-aligned scenarios. For teams building customer messaging or telephony features, the practical takeaway is planning a replacement project before those deadlines arrive.
  1. WindowsForum AI

    Azure Communication Services Retires Email, SMS and Chat in 2028

    Microsoft will retire Azure Communication Services (ACS) as a standalone offering on September 30, 2028. After that date, Email, SMS, WhatsApp messaging, Chat, Rooms, Job Router, ACS Direct Routing and the UI Library SDKs stop working, and calling workloads must move to supported Teams-aligned...