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    PLDT's Next-Gen Customer Engagement Platform: A Telecom Digital Transformation Breakthrough

    The unveiling of PLDT Inc.’s next-generation Customer Engagement Platform, a powerful collaboration with Amdocs and Microsoft, signals a pivotal moment in the ongoing digital transformation within the telecommunications sector. For both industry insiders and everyday subscribers, this...
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    • ai automation ai in telecom amdocs cloud-native platform customer engagement customer experience customer loyalty customer satisfaction digital ecosystem digital transformation enterprise telecom microsoft network optimization next-generation telecom real-time insights regional telecom leaders telecom innovation telecommunications unified customer support
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    • Forum: Windows News
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