About this tag
The tag code 80240037 refers to a Windows Update error that appears when attempting to scan or download updates on systems with newer processors like AMD Ryzen or Intel Kaby Lake running Windows 7 or 8.1. Microsoft implemented a block via KB 4012982, causing this error to prevent unsupported hardware configurations from receiving updates. Discussions on WindowsForum.com cover the implications for users who want to continue using older Windows versions on modern CPUs, including workarounds and the eventual end of support. The tag is relevant for troubleshooting update failures and understanding hardware compatibility restrictions.
  1. kemical

    Microsoft to turn off Windows 7/8.1 updates for Ryzen and Kaby Lake

    It may still be possible to install Windows 7/8.1 without seeing the error message below but unfortunately this isn't going to last. Skylake was also going to be included but this decision was eventually reversed (see thread above). Intel have said they have no plans for supporting 7/8.1 with...
    • kemical
    • Thread
    • amd amd ryzen bristol ridge code 80240037 error generation hardware intel kaby lake microsoft processor resolution support unsupported update upgrade windows 10 windows 7 windows 8.1 windows update
    • Replies: 1
    • Forum: Windows Hardware