contextual conversations

Contextual conversations refer to the ability to embed communications directly into business process applications, as demonstrated by the Microsoft Lync 2010 SDK. This SDK provides a client API and UI controls that allow developers to integrate and control conversations within custom applications, extend the Lync conversation UI, and conduct contextual conversations. A program manager from Microsoft Lync discussed these capabilities, highlighting how the SDK enables embedding UI controls and customizing stand-alone applications. The topic is relevant for developers working with Microsoft Lync and seeking to incorporate real-time communication features into their software.