conversational ai

Use of AI tools is moving from novelty to habit in the UK, and Ofcom’s latest research suggests the shift is now deep enough to matter for regulators, platform designers, and the public alike. The media watchdog says some adults are already treating chatbots as sources of advice and...

SoDa’s move to place TAIM Insight Hub on Microsoft Azure is more than a routine channel announcement; it is a small but revealing signal about where enterprise AI is heading in the Gulf. The platform is pitched as a natural-language layer over fragmented corporate data, promising that employees...

Microsoft’s decision to quietly pause and archive Copilot’s experimental “Real Talk” mode this March exposes the hard choices facing product teams building conversational AI: why make assistants more human, how far should they push disagreement and emotion, and who decides when an experiment...

Airbnb is quietly piloting an AI-powered, conversational search inside its app — a feature that lets guests describe the rental they want in natural language, ask follow-up questions about listings and neighborhoods, and receive guided recommendations — and the company says the effort is part of...

PhonePe’s newest update brings conversational AI into the heart of everyday payments, letting users speak or type natural-language commands to make transfers, check balances, and manage routine financial tasks — a move that turns the app’s search bar into a smart payments assistant and signals a...

OpenAI’s decision to put advertisements into ChatGPT conversations for free and lower-cost users has ripped open a fault line across the AI industry — and the effects will be felt by users, brands, regulators and the very architecture of the web itself. Background The era when conversation with...

OpenAI’s announcement that it will begin testing advertisements inside ChatGPT marks a clear turning point for conversational AI: the free and lower‑cost “Go” tiers will start seeing clearly labeled, separated ads beneath answers for logged‑in adults in the U.S., while higher‑paid plans remain...

The arrival of clearly labeled, visually separated advertisements inside conversational AI marks the end of an era where chatbots were purely informational tools — and the start of a new, risk‑heavy commercial ecosystem for users, brands, and publishers alike...

The arrival of advertising inside conversational AI is no longer hypothetical — major platforms have begun placing clearly labeled ads and sponsored prompts inside chat interfaces, and the shift promises to reshape user experience, publisher economics, and brand strategy in profound ways...

GWI has launched Agent Spark, an “always‑on” insights agent that embeds the company’s proprietary audience data directly into major conversational AI platforms — including ChatGPT, Anthropic’s Claude and Microsoft Copilot — promising marketer‑grade audience analysis in seconds by querying what...

Meta’s move to block or restrict teen access to its AI characters is thee latest—and most visible—example of technology companies reshaping conversational AI experiences for minors amid safety concerns, litigation pressure, and rising public scrutiny. The reported change gives parents new...

OpenAI’s move to introduce advertising inside ChatGPT marks a decisive shift in the commercial roadmap for conversational AI — a shift that turns assistants from neutral research tools into potential ad surfaces where brands can buy visibility at the exact moments users express purchase intent...

Amazon has quietly returned Alexa to the web—this time as a full-featured conversational assistant called Alexa+ accessible at alexa.com—bringing the voice assistant out of Echo speakers and into desktop browsers with a chat-style interface, smart‑home controls, and agentic capabilities that can...

Portable North Pole this week rolled out a major upgrade to its seasonal app: a live, AI‑driven “Talk to Santa” experience that the company says uses Microsoft Azure Cognitive Services Speech to deliver real‑time, two‑way voice conversations between children and a Santa persona. Background /...

A family of popular browser extensions marketed as free VPNs and privacy tools secretly captured and exfiltrated complete conversations with ChatGPT, Google Gemini, Anthropic Claude and several other web-based AI assistants—affecting more than eight million installs and creating one of the most...

A family of popular browser extensions marketed as free VPNs and privacy tools secretly intercepted entire conversations with ChatGPT, Google Gemini, Anthropic Claude and several other AI chat services, then forwarded those chats to analytics servers and — according to researchers — to a...

Microsoft’s Copilot has quietly moved from enterprise productivity tool to seasonal showman: according to recent coverage, the company’s Copilot team rolled out an AI-driven “12 Days of Eggnog” holiday campaign, and Day 1 focused squarely on showcasing conversational AI use cases — from...

Microsoft’s latest Copilot Usage Report maps a year of conversational AI becoming not just a productivity overlay but a persistent companion — used for coding at a desk, for health and relationship advice on the move, and even for late‑night philosophical reflection — based on an analysis of...

Microsoft’s internal Copilot usage study — an analysis of roughly 37.5 million anonymized conversations — and today’s avalanche of product announcements from Shopify and Adobe together make one thing unavoidable: conversational AI is no longer an experiment contained to code generation and...

Meta’s decision to prohibit non‑Meta conversational assistants from operating through WhatsApp’s Business Solution has reshaped the battleground for everyday AI, setting a clear deadline—January 15, 2026—and provoking regulators, enterprises, and developers worldwide to scramble for...