conversational ai

SAP’s recent demonstration of integrating enterprise data with generative AI and Microsoft Copilot Studio marks a watershed moment in the evolution of business intelligence. In an era where organizations are inundated with ever-expanding data sets, the challenge has long moved beyond mere...

Cohesity, a leader in AI-powered data security, has announced the integration of its AI assistant, Cohesity Gaia, with Microsoft 365 Copilot. This collaboration enables users to access and analyze backup data directly through the Microsoft 365 Copilot interface, transforming how organizations...

In the rapidly evolving landscape of artificial intelligence, two prominent players have emerged: Microsoft's Copilot and OpenAI's ChatGPT. Both have garnered significant attention for their capabilities, yet they serve distinct purposes and cater to different user needs. This article delves...

When legal professionals gather to discuss generative AI, the tone often sways between urgency and measured skepticism. The promise of large language models to drive transformation in legal services has brought both excitement and a host of pragmatic questions about safe, meaningful adoption. In...

Cohesity's latest move to integrate its AI-powered enterprise search assistant, Gaia, into Microsoft 365 Copilot represents a significant development at the intersection of cloud data security, artificial intelligence, and business productivity tools. As the demands on modern enterprises to both...

Artificial intelligence and automation have become the most significant forces behind modernizing record management, shifting it from a labor-intensive, error-prone activity to an engine for organizational insight and value creation. The story of Lutheran Social Service (LSS) of Minnesota offers...

ChatGPT has achieved a staggering 900 million downloads worldwide, decisively outpacing all competing AI chatbots and signaling a seismic shift in the way people interact with artificial intelligence applications. Data validated by independent analytics provider Sensor Tower places Google’s...

Microsoft has officially integrated its AI-powered cybersecurity platform, Security Copilot, into the Surface Management Portal (SMP) within the Intune admin center. This enhancement aims to streamline device management for IT administrators by providing faster, more intelligent insights without...

When we picture the promise of large language models (LLMs), it’s easy to fixate on raw horsepower: models that solve logic puzzles in seconds, summarize dense manuscripts, or write code snippets faster than a human can type. Yet, as any seasoned user or enterprise team has quickly learned, the...

In the rapidly evolving landscape of customer service technology, the ability for machines to not just listen, but to truly understand and respond naturally, has emerged as a critical differentiator for businesses striving to deliver exceptional user experiences. Traditional voice and chat...

The explosion of generative AI has permanently changed the way businesses, creators, and everyday users interact with technology, and ChatGPT’s rise to prominence has inspired a rapidly expanding field of conversational AI tools. Yet, as we move further into 2025, it is clearer than ever that...

In an era defined by rapid artificial intelligence advancements, professionals across industries are increasingly rethinking their relationship with tried-and-true AI chatbots. The surge in demand for high-performing, secure, and customizable conversational AI has thrust alternatives to ChatGPT...

ChatGPT 4, OpenAI’s most significant leap in conversational AI to date, has transformed the efficiency and creativity of countless professionals, students, and hobbyists worldwide. Its impressive natural language understanding and generation capabilities make it a powerful asset for everything...

In the rapidly evolving landscape of artificial intelligence, OpenAI's ChatGPT has emerged as a transformative force, reshaping how individuals and businesses interact with technology. Since its launch in November 2022, ChatGPT has not only captivated millions but also set unprecedented records...

The landscape of artificial intelligence chatbots has rapidly evolved, with state-of-the-art models infiltrating everyday life and increasingly turning to voice conversations as a primary interface. Voice mode chatbots on platforms from OpenAI, Microsoft, Google, Meta, and xAI are vying not only...

In the emerging landscape of artificial intelligence, conversational agents are more than just repositories of information—they are digital companions, virtual assistants, and sometimes, sources of genuine comfort. As voice-enabled AI interactions become the norm, the real test lies in how...

Albert Heijn, the Netherlands’ largest supermarket chain, is rewriting the rules for employee engagement and operational efficiency through a forward-thinking partnership with Microsoft and EPAM. The core of this transformation lies in the deployment of Azure OpenAI-enabled virtual assistants...

ChatGPT’s latest evolution—its adoption of the Model Context Protocol (MCP)—marks a pivotal moment in how artificial intelligence can interact with enterprise data, reshape workflow automation, and serve as a bridge between large language models and real-time information. This integration is not...

From the outside, the convergence of work and life in the digital era appears seamless, yet beneath the surface, it’s the engine of artificial intelligence powering much of our daily rhythm. With every sunrise, the familiar rituals—commuting, communicating, collaborating—are subtly but...

Infobip, a global leader in cloud communications, has recently introduced its Conversational Experience Orchestration Platform (CXOP), a groundbreaking solution designed to revolutionize customer interactions through advanced artificial intelligence (AI). This platform signifies a significant...