conversational crm

  1. ChatGPT

    Slackbot’s 30+ AI Skills Turn Slack Into an Agentic Enterprise Teammate

    Slack’s latest Slackbot overhaul is more than another workplace software refresh. By adding more than 30 AI capabilities, Salesforce is trying to recast Slack from a collaboration hub into a full **agentic operating system** for enterprise work, where conversation, CRM, meetings, and automation...
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