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    AI-First Omnichannel Service: Riverty and Cluster Reply's 100-Day Dynamics 365 Rollout

    Cluster Reply and Riverty this week announced a fast-tracked, Microsoft-backed omnichannel customer service platform delivered in just 100 days — a deployment designed as an AI‑first, human‑centric customer service foundation that consolidates voice, chat and email into a single Dynamics 365...
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    • Forum: Windows News
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    Master Microsoft Copilot Fast: Top 5 Video Resources and a 30‑Day Plan

    Microsoft’s Copilot is no longer a distant novelty tucked away in press releases — it’s in your apps, and a short video can teach you more than hours of reading. Whether you want Copilot to draft faster in Word, crunch numbers in Excel, triage email in Outlook, or turn chaotic meeting notes into...
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    • Forum: Windows News
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    TrustedTech Rebrand: Microsoft Cloud, Copilot & Azure Migration Partner

    TrustedTech’s rebrand marks a decisive pivot from licensing reseller to full-spectrum Microsoft cloud and AI partner, positioning the firm to chase larger enterprise engagements and the booming market for Microsoft Copilot, Azure migrations, and managed security services. Background / Overview...
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    • azure azuremigrations cloudtransformation copilot copilotstudio cosell dataandai enterpriseit identitymanagement intune licensingadvisory managedsecurity microsoft microsoftcopilot microsoftpartner onshoresupport security securityhardening tenantmigration trustedtech
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    • Forum: Windows News
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    Microsoft 365 Copilot 2025: Revolutionizing Enterprise AI with Low-Code Tuning & Multi-Agent Orchestration

    Microsoft Build 2025 has brought forward another pivotal moment in the evolution of enterprise productivity, announcing a suite of enhancements that reinforce the pace at which artificial intelligence (AI) is being operationalized in business. At the center of these announcements are Microsoft...
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    • ai aiforbusiness aiframework aiinfrastructure aiintegration aimodels automationsolutions businessautomation copilotstudio copilottuning dataprivacy developertools digitaltransformation enterpriseai enterprisesecurity lowcodeai microsoftai microsoftbuild2025 multiagentorchestration security
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    • Forum: Windows News
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