credentials change

The tag 'credentials change' covers user experiences with updating or migrating login credentials between Windows 10 and Windows 11 systems. A common issue involves being forced to create a Microsoft account PIN during migration, which then requires phone-based verification via SMS to a registered number. Problems arise when the registered phone is a landline that cannot receive texts, preventing verification and blocking account access. The tag highlights troubleshooting steps such as updating the registered phone number, though that change itself may require prior verification. These discussions focus on account migration hurdles, Microsoft account verification processes, and the practical challenges of credential changes during OS upgrades.