crisis communication

Phison has warned customers that a circulated document purporting to come from the company — and claiming the recent Windows 11 security updates were uniquely breaking Phison-based SSDs — is a falsified communication, and the controller vendor says it is pursuing appropriate legal action while...

A sweeping disruption struck thousands of professionals and organizations globally when Microsoft Teams, the communications backbone for millions, suffered a significant outage. This event echoed across workplaces, classrooms, and remote collaboration sessions, highlighting both the importance...

The abrupt service disruption experienced by Microsoft Outlook has cast a sharp spotlight on the fragility and critical importance of digital communication infrastructure. Known globally as a staple for personal and enterprise email management, Outlook—integral to the Microsoft 365...

In the digital era, seamless access to communication platforms is not just a convenience—it's a necessity. On the evening of July 9, 2025, this reality was starkly highlighted as millions worldwide found themselves abruptly cut off from one of the globe’s most relied-upon email services...

When it comes to cyber crisis management, most organizations today believe they are prepared. They have shelf-ready incident response (IR) plans, conduct tabletop exercises, and even invest in state-of-the-art detection and response technology. Yet the headlines tell a different story: major...

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