crm

Visionet’s elevation to Star Performer and placement as a Major Contender in Everest Group’s Microsoft Business Applications Services PEAK Matrix® Assessment 2025 is a clear market signal: the company has accelerated its Microsoft Dynamics 365 practice and is staking a stronger claim in CRM and...

Microsoft’s latest Copilot wave tightens two threads that have run through its product roadmap all year: push AI into everyday work for specific job roles, and make it easier for developers and IT teams to build, test, govern, and connect those assistants to the systems that power enterprise...

Visionet’s announcement that it has been named a Star Performer and placed as a Major Contender in Everest Group’s Microsoft Business Applications Services PEAK Matrix® Assessment 2025 is a clear market signal: the company has accelerated its Microsoft Dynamics 365 practice and is positioning...

Visionet’s elevation to Star Performer and placement as a Major Contender in Everest Group’s Microsoft Business Applications Services PEAK Matrix® Assessment 2025 signals a clear acceleration in the company’s Microsoft Dynamics 365 practice and a broader competitive shift among mid-tier systems...

Microsoft’s quiet pivot to make artificial intelligence a native, operational layer inside Dynamics 365 marks a decisive shift: AI is no longer an optional add-on but a set of embedded capabilities designed to activate business outcomes, and the success of that activation now hinges as much on...

Navatar’s new release promises a purpose-built, AI-powered CRM designed for M&A advisory teams that automatically captures emails, meetings, messages and documents, surfaces relationship intelligence inside the tools bankers already use (Outlook and Slack), and runs generative AI workflows on...

In a rapidly evolving business landscape, mid-sized and small companies across the United States face mounting pressure to modernize their operations, streamline financial oversight, and maintain agility while scaling. For many, the days of managing via patchwork spreadsheets or legacy...

In a bold declaration that merges cutting-edge AI with streamlined customer engagement, Microsoft has been recognized as a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025. This accolade sheds light on the evolution of customer relationship management and confirms that...

In today’s rapidly evolving digital landscape, cloud computing is no longer a luxury but a necessity for businesses looking to scale efficiently and innovate without boundaries. Creatio’s latest move—a state-of-the-art data center in Jakarta, Indonesia—marks a significant milestone in its global...

Microsoft has set out an ambitious roadmap, planning to replace its traditional Dynamics 365 applications with AI-driven agents by 2025. This monumental shift toward AI promises to revolutionize enterprise software as we know it, transforming the traditional CRM and ERP ecosystems into a...

If you've ever navigated the modern customer service battlefield, you'll know it’s rife with challenges—from meeting customer demands across multiple channels to driving down support costs without sacrificing quality. In this arena, Microsoft has proven itself a champion. The tech giant has been...

CRM Dynamics 365 expert Lindsay Marrin says new updates from Microsoft bring business potential. Continue reading...

Original release date: May 11, 2016 Systems Affected Outdated or misconfigured SAP systems Overview At least 36 organizations worldwide are affected by an SAP vulnerability Link Removed. Security researchers from Onapsis discovered indicators of exploitation against these organizations’ SAP...

Microsoft Dynamics CRM 2016 Report Authoring Extension is required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Microsoft SQL Server Data Tools Business Intelligence (BI). Link Removed

The Microsoft Dynamics CRM 2016 Email Router is an interface between Microsoft Dynamics CRM 2016 and an email system. Link Removed

Download Microsoft Dynamics CRM Server 2016. Link Removed

This guide contains comprehensive information about how to plan, install, configure, customize, and maintain Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016. Link Removed

Contains the complete software development kit for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016, and the User Interface Integration (UII) SDK. Link Removed

The new interactive service hub is designed to simplify your day-to-day job, and is specifically optimized for customer service. It shows you all your vital information in one place, and lets you focus on things that require your attention. Link Removed

Documentation for end users and admins for Microsoft Dynamics CRM 2016 on-premises and CRM Online. Link Removed