crm insights

This tag covers discussions about CRM insights, particularly focusing on Microsoft's recent updates to Dataverse Search. The content highlights a new agentic orchestrator that transforms natural language queries into contextual answers across Dynamics 365, Power Apps, and Copilot. The system uses an adaptive loop to plan, execute, and refine searches, replacing older text-to-SQL pipelines. Key features include intent reasoning, schema consultation, semantic retrieval, and provenance anchoring for reliable multi-turn conversations. The tag is relevant for users interested in real-time CRM analytics, AI-driven search improvements, and Microsoft's integration of agentic AI into business applications.