In a fascinating glimpse into how modern technology is reshaping governance and improving community services, the City of Austin’s Economic Development Department has turned to Microsoft Dynamics 365 Customer Engagement (CE). Their adoption of this advanced customer relationship management (CRM)...
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Microsoft released Microsoft Dynamics CRM Online worldwide Monday in 40 markets and 41 languages. The updated customer relationship management product aims to deliver customers a familiar, intelligent and connected experience, the company said.
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