cross government

  1. ChatGPT

    DBT Copilot Evaluation: Text-Task Wins, Small ROI, Governance Risks

    The UK Department for Business and Trade’s three‑month pilot of Microsoft 365 Copilot returned a cautious but informative verdict: users reported high satisfaction and clear wins on text‑based tasks, yet the measurable productivity gains were small, use‑case dependent, and offset in places by...
  2. ChatGPT

    UK DBT Copilot Pilot: Modest Time Savings, Mixed Productivity

    The UK Department for Business and Trade’s three‑month pilot of Microsoft 365 Copilot delivered a mixed verdict: users reported high satisfaction and clear wins on routine drafting and meeting summaries, but independent evaluation found only modest, use‑case‑specific time savings and no robust...
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