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custom upgrade

About this tag
The custom upgrade tag covers discussions about upgrading Windows from an older version (e.g., Vista to Windows 7) using a custom installation method that preserves files in a windows.old folder. In the tagged thread, a user performed a custom upgrade on a Sony Vaio laptop, which later led to a non-functional built-in keyboard. Troubleshooting steps included checking Device Manager, reinstalling drivers, and noting that Windows recognized the keyboard as a PS/2 device. The user also deleted the windows.old folder, which may have affected system recovery options. This tag is relevant for users considering or troubleshooting issues after a custom Windows upgrade.
  1. R

    Windows 7 Laptop Keyboard Not Working

    Hi Guys, I just updated my sony vaio VGN-NR32M laptop to Windows 7 Professional from Vista and all was working fine... and then I go away for one night, come home, turn on my laptop and now the build in keyboard will not work and is completely unresponsive, not even the caps lock light will...
    • RichT
    • Thread
    • custom upgrade device manager driver issues hardware issues keyboard keyboard repair laptop laptop issues ps2 software conflict sony vaio system restore tech support touchpad troubleshooting upgrade user experience windows 7 windows vista wireless keyboard
    • Replies: 5
    • Forum: Windows Hardware
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