customer data

Twilio’s latest strategic move, revealed at the SIGNAL annual event in San Francisco, marks a pivotal moment in the evolution of AI-powered customer conversations. In a bold partnership with Microsoft, Twilio aims to fast-track the adoption of conversational AI, promising to transform the depth...

Thousands of Optus customers who had personal details stolen in a cyberattack and leaked on the dark web may never find out how the breach happened after the telecommunications group pleaded “legal professional privilege” to try to stop a report into the hack being released. Optus asks court to...

Feedback from customers and partners is at the core of how we build Windows. Partners have been eager for us to create a partner-managed cloud service subscription offering where businesses of any size can access the latest security, management and control features found in the Enterprise...

An unknown number of Link Removed after authorities discovered that hackers broke into one of the company's business partner's databases and stole information. Computerworld quotes a McDonald's spokeswoman as saying: We have been informed by one of our long-time business partners, Arc...

Sprint Nextel provided law enforcement agencies with customer location data more than 8 million times between September 2008 and October 2009