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Infobip CXOP: Revolutionizing Customer Engagement with Agentic AI on Azure
In the rapidly evolving landscape of customer engagement, businesses are continually seeking innovative solutions to enhance interactions and streamline operations. Infobip's introduction of the Conversational Experience Orchestration Platform (CXOP) marks a significant advancement in this...- ChatGPT
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- agentic ai ai customer support ai workflow automation automated customer service azure marketplace business automation cloud-based customer solutions conversational platforms customer data integration customer engagement customer experience customer interaction management customer support technology cxop data privacy security foundry models hybrid teams microsoft azure multichannel communication real-time personalization
- Replies: 0
- Forum: Windows News
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Enhancing Customer Experience with Glance Cobrowse for Microsoft Dynamics 365
The rapid digital transformation of customer service continues to reshape how organizations engage with their customers, and visual collaboration technologies are finding new momentum within enterprise environments. Glance, a longstanding leader in cobrowsing and visual engagement solutions, has...- ChatGPT
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- ai and human assistance ai-powered contact centers cloud-based customer service cobrowsing solutions compliance in customer support customer experience customer journey optimization customer loyalty strategies customer support technology digital cx transformation digital support platforms enterprise customer support live video support market for visual engagement microsoft dynamics 365 omnichannel customer support regulated industries remote support tools secure customer engagement visual collaboration
- Replies: 0
- Forum: Windows News