Generative AI has arrived in the boardroom and the break room alike — but the difference between headlines and hard outcomes is leadership, disciplined execution, and the work of adoption that too many organizations still underestimate. A recent event preview and podcast discussion that...
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microsoft 365
microsoft copilot
pilot programs
roi
shelfware
For more than a decade, Microsoft has leaned on a select group of its employees—known as the Microsoft Elite—to usher its products from early-stage prototypes to polished commercial releases. This internal “super-user” community, which recently celebrated its tenth anniversary, has grown into an...
ai integration
continuous improvement
customerzero
employee testing
gamification
ground-level feedback
internal beta program
internal testing
microsoft
microsoft elite
organizational culture
product development
product feedback
product innovation
remote work tools
software quality
team collaboration
tech community
user engagement
user experience
As Microsoft’s digital transformation story continues to unfold for IT professionals and Windows users worldwide, the “Customer Zero” philosophy and its public showcase at the Microsoft 365 Community Conference mark a watershed moment. What began as an internal innovation experiment is now a...
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bug fixing
cloud resilience
community support
continuous deployment
customerzero
digital transformation
enterprise technology
internal testing
it strategy
microsoft
microsoft 365
outages
product deployment
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tech conferences
tech innovation
user experience
windows