cx modernization

TTEC Digital’s win of the 2025 Microsoft Dynamics 365 Service Partner of the Year award marks a notable milestone for the company and another clear signal that AI-first customer experience projects — built on Dynamics 365 and Microsoft Copilot — are now mainstream priorities for enterprise...

TTEC Digital’s announcement that it has been named to Microsoft’s 2025–2026 AI Business Solutions Inner Circle marks another public milestone in a decade-long partnership with Microsoft and reinforces the company’s positioning as a Microsoft-aligned specialist in AI-enabled customer experience...

TTEC Digital’s reported inclusion in Microsoft’s 2025–2026 AI Business Solutions Inner Circle is a clear signal that the company remains a top-tier Microsoft partner in customer‑experience (CX) engineering and AI-enabled contact‑centre modernization — a recognition that, if validated by...