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daughters laptop

About this tag
This tag covers troubleshooting a black screen with a movable cursor on a daughter's laptop. The issue occurs on a nearly new, rarely used laptop that fails to boot past a black screen with an arrow cursor. No boot options or welcome screen appear. The laptop lacks a disk drive, complicating recovery. Discussions focus on diagnosing power-on failures and finding solutions without a disk drive.
  1. M

    Windows 10 Black screen with movable arrow on power up

    Hi new here hoping for some help, my daughters laptop which is a year old but has only been turned on about 10 times hardly used just sits under the bed in its box, well she pressed power button and nothing happened just a black screen and an arrow that you can move nothing else no welcome no...
    • Mark hickman
    • Thread
    • black screen boot issues boot options computer issues cursor daughters laptop hardware issues help laptop laptop repair no disk drive power issues power up tech forum tech support troubleshooting user help using laptop windows windows forum
    • Replies: 3
    • Forum: Windows Help and Support
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