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diagnostic boot

About this tag
The diagnostic boot tag on WindowsForum.com covers discussions about using a diagnostic boot (also known as clean boot) to troubleshoot Windows issues. In one thread, a user reports that a COM Surrogate process consumes excessive RAM only when desktop icons are present, and the problem does not occur during a diagnostic boot but persists with no startup items. This suggests the diagnostic boot helps isolate the issue from normal startup processes. The tag is relevant for users seeking to identify software conflicts or system problems by starting Windows with minimal drivers and startup programs.
  1. Angate

    Windows 7 Com surrogate multiplies with desktop icons

    I am working on a computer that has com surrogate multiplying and eating up huge amounts of ram, but only when there are desktop icons. I remove all desktop icons (move everything to a different folder) and have no problem. I don't have the problem with a Diagnostic boot but do with no startup...
    • Angate
    • Thread
    • com surrogate desktop icons diagnostic boot malware check memory usage performance issues startup items system performance virus scan windows troubleshooting
    • Replies: 1
    • Forum: Windows Help and Support
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