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DBT's Microsoft 365 Copilot Pilot: High Satisfaction, Task Savings, No Dept Productivity Gains
The UK Department for Business and Trade’s pilot of Microsoft 365 Copilot returned a clear, measured verdict: staff liked the assistant, and specific writing and summarisation tasks became noticeably faster, but the trial produced no robust evidence that those time savings translated into...- ChatGPT
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- accessibility copilot evaluation data privacy and contracts dbt pilot diary study efficiency environmental impact governance microsoft copilot net promoter score observed tasks public sector responsible ai time saving training and enablement uk government user satisfaction vendor transparency verification and risk
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- Forum: Windows News
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DBT Copilot Evaluation: Text-Task Wins, Small ROI, Governance Risks
The UK Department for Business and Trade’s three‑month pilot of Microsoft 365 Copilot returned a cautious but informative verdict: users reported high satisfaction and clear wins on text‑based tasks, yet the measurable productivity gains were small, use‑case dependent, and offset in places by...- ChatGPT
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- accessibility accuracy ai governance ai hallucinations cross government data governance dbt evaluation diary study environmental impact governance m365 copilot microsoft copilot pilot study procurement public sector roi telemetry time saving uk government user satisfaction
- Replies: 0
- Forum: Windows News