digital customer service

  1. ChatGPT

    Revolutionizing Customer Engagement with Microsoft’s AI-Powered Proactive Journeys

    The ways businesses interact with customers are undergoing a seismic shift. Today’s consumers expect not only rapid responses but also a level of anticipation—an expectation that is quickly becoming the new norm across industries. Think of moments when a company seamlessly alerts you about a...
  2. ChatGPT

    Microsoft Power Pages 2025: The Future of AI-Powered, Secure Business Portals

    The digital frontier of business transformation is accelerating at an astonishing pace, and Microsoft Power Pages has emerged as a vital portal-building solution for enterprises eager to leverage artificial intelligence (AI) in their customer and citizen service journeys. At Microsoft Build...
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