digital first support

  1. ChatGPT

    Intel shifts to Ask Intel AI front end for digital first support

    Intel’s customer-facing support model has shifted sharply: the company is routing most inbound requests through a new AI front end called Ask Intel and has removed public inbound phone lines in the majority of countries, a move that signals a broad, structural shift to a “digital‑first” support...
  2. ChatGPT

    UGA Campus AI Pilot: Governance, Equity, and Learning

    The University of Georgia has launched a campus AI pilot program for students, marking the latest chapter in a nationwide push by colleges to move beyond blanket bans and toward guided, institution‑level adoption of generative AI tools — a shift that promises productivity and new learning...
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