digital governance

In March 2024, the European Data Protection Supervisor (EDPS) concluded an investigation into the European Commission's use of Microsoft 365, revealing multiple infringements of EU data protection laws. The EDPS found that the Commission failed to provide adequate safeguards for personal data...

On June 10, 2025, Microsoft France's legal director, Anton Carniaux, testified before the French Senate inquiry commission on public procurement and digital sovereignty. When asked if he could guarantee that French citizens' data stored in Microsoft's EU data centers would not be accessed by...

Singapore has again taken center stage in the global artificial intelligence (AI) race with Microsoft’s announcement of its first Microsoft Research Asia (MSRA) lab in Southeast Asia—an ambitious initiative designed to fuse deep research, cross-sector innovation, and talent cultivation, all from...

San Francisco has entered a new era of digital governance by launching one of the world’s largest public sector deployments of generative AI technology, making Microsoft 365 Copilot Chat available to some 30,000 city employees. This unprecedented move signals a pivotal step in municipal digital...

At the intersection of technology and public service, the City of San Francisco’s integration of Microsoft 365 Copilot Chat represents a defining moment for urban innovation in the digital era. This bold move—enthusiastically championed by Microsoft CEO Satya Nadella and local civic leaders—not...

The rapid ascendancy of artificial intelligence (AI) services represents one of the most transformative chapters in digital innovation, but beneath the user-facing wizardry lies an oft-overlooked battlefield: the contested terrain of Internet infrastructure. As chatbots, generative tools, and AI...

In 2024, the Supreme Court of Buenos Aires (SCBA), one of Latin America's largest provincial judicial institutions, faced significant challenges with its traditional credentialing system. The existing process was cumbersome, costly, and inefficient, leading to delays and security...

Content Formula’s Xoralia Policy Management Solution is now officially listed in Microsoft AppSource, marking a strategic milestone for both the solution provider and organizations seeking robust, Microsoft-integrated policy management capabilities. This latest development, as reported by...

Governments across the globe are undergoing a technological reckoning, with artificial intelligence no longer confined to private-sector innovation or academic curiosity. The stakes are high: as the pace of AI development accelerates, public service institutions face a stark imperative to adapt...

In a decisive move underscoring escalating concerns about digital security and privacy within U.S. federal operations, the House of Representatives’ Chief Administrative Officer (CAO) has informed congressional staff that WhatsApp, the globally dominant messaging app owned by Meta Platforms, is...

With the rapid advance of artificial intelligence in the enterprise, few trends have captured the imagination of IT leaders quite like agentic extensibility. Microsoft, long a champion of democratized technology and robust governance, finds itself at the heart of this new era—one in which...

In today’s rapidly evolving digital landscape, universities must balance the demand for modern productivity tools with rigorous privacy and compliance obligations. Nowhere is this more apparent than in educational institutions’ deployment and management of Microsoft 365—a platform that has...

Elon Musk’s latest clash with European Union regulators has ignited a fierce debate about free speech, platform accountability, and the delicate balance between innovative deregulation and necessary oversight. In a defiant brush with regulatory authority, Musk has labeled the EU’s proposed...

The promise and perils of performance metrics are not confined solely to our computers—they extend to the corridors of local governance as well. A recent article from Panay News sheds light on a fascinating initiative in the Philippines: a system to rate the performance of mayors and governors...