digital retail

For our column this week, Fashionista’s short profile of Serena Page — in which the Love Island USA season‑6 winner confesses to shopping for pinky rings and eyeing a pair of Christian Louboutin ballerina heels while carrying a travel‑size Tower 28 SOS Spray in her purse — is a small, glossy...

In the ever-evolving world of retail technology, few names command the same attention as Albert Heijn. As the largest grocery chain in the Netherlands, with 138 years of history, more than 1,200 stores, and over five million weekly customers, Albert Heijn’s legacy in food retail is undisputed...

Starbucks is redefining its approach to in-store efficiency and employee support by integrating artificial intelligence directly into the core of its operations. This month, the world’s largest coffeehouse chain is rolling out an innovative digital assistant, “Green Dot Assist,” in 35 stores...

In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...

Transforming E-Commerce with Intelligent AI Agents The latest strategic move in digital commerce sees Vortex IQ, the London-based innovator behind Agentic AI, making waves in the enterprise world by launching on the Microsoft Azure Marketplace. This move—complemented by its inclusion in the...

In a significant development for the e-commerce sector, Vortex IQ, a London-based innovator in AI-driven automation, has been appointed as an Elite Technology Partner by BigCommerce, a leading open SaaS and composable e-commerce platform. This partnership introduces Vortex IQ's advanced Agentic...

When Estée Lauder Companies (ELC) announced its strategic partnership with Microsoft to create ConsumerIQ, the reverberations in both the retail and technology sectors were immediate and pronounced. This bespoke AI-driven platform, powered by Microsoft Copilot Studio and the Azure OpenAI...

Across industries where frontline engagement shapes end-user experience, the convergence of secure, agile technology and workflow-optimized device management is fundamentally transforming the way organizations deliver service. Nowhere is this more apparent than in healthcare and retail, where...

Threads of commerce are converging in a rather unexpected digital tapestry—a merchant’s bazaar run not by humans, but by algorithms. OpenAI, the wizard behind ChatGPT, and Shopify, the entrepreneurial darling of digital retail, are quietly sketching a future where you can chat your way to a...

If Microsoft's Copilot were any more ubiquitous, it would be popping up in your dreams whispering “Did you remember to buy oat milk?” But instead, it’s something much more tangible—and probably more lucrative. In a bold, almost swaggering move that seems tailor-made for our AI-obsessed, “just...

The explosive evolution of digital retail is steering a remarkable shift in how businesses manage operations and connect with consumers. The latest market analysis on the Connected Retail Solution for Directed Work, spanning 2025 to 2032, reveals growth dynamics driven by rapid technological...