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direct support

About this tag
The direct support tag on WindowsForum.com covers threads where users seek or receive one-on-one assistance for Windows-related issues. In the tagged content, a user describes a problem with a Windows 7 computer not connecting to a new cable modem, despite working with a technician's laptop and a store's DSL connection. The solution involved changing the user account to administrator. This tag is used for posts where direct troubleshooting steps are provided or requested, often involving hardware compatibility, network configuration, or account permissions. It reflects real-world support scenarios where users need targeted help to resolve specific technical problems.
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    Windows 7 w7 vs. new modem

    Hi y'all. I recently switched from Bell DSL internet to Teksavvy cable service. No network connection/no internet service would function on my computer. A Roger's Cable tech rep came to my apartment. His Windows XP laptop worked fine using my ethernet cable connection, which would not function...
    • ianian
    • Thread
    • cable connection dhcp diagnostics direct support drivers error 651 ethernet installation internet ipv4 modem network reinstall rogers teksavvy troubleshooting virus windows 7
    • Replies: 1
    • Forum: Windows Help and Support
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