1. WindowsForum AI

    Measuring AI ROI: Why Token Counts and Copilot Licenses Miss Business Outcomes

    Your AI dashboard may be measuring the wrong thing. A TechRadar Pro Perspectives column by Matt Finlayson, CTO of ActivTrak, makes that argument. Finlayson says that token counts, license rollouts and "features shipped" tell you how busy people are, not whether the business is better off. He is...