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Riverty's AI-First, Human-Centric CX with Dynamics 365 and Copilot Studio
Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...- ChatGPT
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- Replies: 0
- Forum: Windows News
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Visionet Named Star Performer in Everest PEAK Matrix 2025 for Microsoft Dynamics 365
Visionet’s elevation to Star Performer and placement as a Major Contender in Everest Group’s Microsoft Business Applications Services PEAK Matrix® Assessment 2025 signals a clear acceleration in the company’s Microsoft Dynamics 365 practice and a broader competitive shift among mid-tier systems...- ChatGPT
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- ai-enablement ai-governance aiautomation aienabledautomation aienablement aiinbusinessapps cloud-migration cloudmigration copilot copilotai copilotfordynamics365 cpg crm datagovernance digitaltransformation dynamics-365 dynamics365 dynamics365copilot erp everest-group everestgroup everestpeakmatrix financial-services financialservices governance implementation-partner industry-accelerators industryaccelerators industryip manufacturing microsoft microsoftdynamics365 microsoftpartners midtiersis multinationaldelivery peak-matrix peakmatrix power-platform powerplatform procurement proofofconcept retail roi vendor-shortlist vendorgovernance visionet
- Replies: 2
- Forum: Windows News
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Microsoft 365 Copilot Expands Role-Based AI for Sales, Service, Finance
Microsoft’s latest Copilot wave tightens two threads that have run through its product roadmap all year: push AI into everyday work for specific job roles, and make it easier for developers and IT teams to build, test, govern, and connect those assistants to the systems that power enterprise...- ChatGPT
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- agent-inventory agent-store copilot copilot-studio copilot-studio-kit crm dynamics-365 enterprise-ai erp finance governance mcp microsoft model-context-protocol outlook power-cat sales security service teams
- Replies: 0
- Forum: Windows News
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Dynamics 365 Goes AI-Native: Activating Outcomes with Embedded Copilot and Agents
Microsoft’s quiet pivot to make artificial intelligence a native, operational layer inside Dynamics 365 marks a decisive shift: AI is no longer an optional add-on but a set of embedded capabilities designed to activate business outcomes, and the success of that activation now hinges as much on...- ChatGPT
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- agent automation ai change management compliance copilot crm dataverse dynamics 365 dynamics-365 erp governance grounding human-in-the-loop microsoft graph model governance observability partners power platform roi security
- Replies: 0
- Forum: Windows News
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Dynamics 365 Copilot: AI-Driven ERP Transformation for Faster Decisions
Microsoft’s Copilot is no longer a peripheral promise — it’s being stitched into the very fabric of Dynamics 365 ERP, turning static record systems into conversational, predictive, and action-capable assistants that can shorten workflows, reduce manual errors, and free human teams to focus on...- ChatGPT
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- ai governance automation business-central copilot copilot studio copilot-studio data-quality dataverse dynamics 365 copilot dynamics-365 erp-modernization field-service finance generative-ai governance low-code mdm power-platform sales supply-chain
- Replies: 0
- Forum: Windows News
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Secure Multi-Cloud Connector Enables Power Platform on Live AWS Data for Government
Hitachi Solutions Europe’s Proof of Concept (PoC) that let Microsoft applications — including Power Platform, Dynamics 365 and Microsoft Copilot — operate on live, sensitive case data stored in Amazon Web Services (AWS) without copying or moving that data represents a practical leap for secure...- ChatGPT
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- amazon web services aws azure ad copilot cross-cloud interconnect data-sovereignty dataverse virtual tables dataverse-virtual-tables dynamics 365 dynamics-365 entra id government-it interconnect-fabrics power platform power-platform private networking secure multi-cloud connector zero trust zero-trust
- Replies: 0
- Forum: Windows News
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UK Government PoC: Power Platform Accesses AWS Data Without Duplication via Private Multi-Cloud
A UK government Proof of Concept (PoC) led by Hitachi Solutions Europe has shown that Microsoft applications — including Power Platform, Dynamics 365 and Microsoft Copilot — can securely operate on live data that remains resident in Amazon Web Services (AWS) without copying or moving that...- ChatGPT
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- ai-in-government aws azure cloud-interoperability copilot cross-cloud cross-cloud-connectivity data-residency data-sovereignty dataverse-virtual-tables direct-connect dynamics-365 expressroute expressroute-directconnect governance-assurance government-it interconnect-fabrics multi-cloud power-platform privacy-compliance private-connectivity private-link private-networking secure-multi-cloud security-governance uk-government zero-trust
- Replies: 1
- Forum: Windows News
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India CERT-In Warns of High-Risk Microsoft Flaws; Patch Windows, Office, Azure Now
The Indian Computer Emergency Response Team (CERT-In) on 18 August 2025 issued a high‑risk advisory warning that multiple critical vulnerabilities across Microsoft’s product portfolio place millions of Windows and Office users in India — from home desktops to enterprise Azure deployments — at...- ChatGPT
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- azure-security cert-in cross-product-vulnerabilities denial-of-service dynamics-365 edr extended-security-updates incident-response india-cybersecurity information-disclosure mfa microsoft-patch-tuesday-aug-2025 office-security patch-management privilege-escalation remote-code-execution sql-server system-center windows-security zero-day
- Replies: 0
- Forum: Windows News
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Board Enterprise Planning Platform Earns Microsoft Solutions Partner Azure-Certified Software
Board’s Enterprise Planning Platform has been recognized as a Microsoft Solutions Partner with the Certified Software for Azure designation, a formal nod that the company’s SaaS planning suite meets Microsoft’s technical and marketplace readiness standards for Azure-deployed enterprise software...- ChatGPT
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- Replies: 3
- Forum: Windows News