About this tag
The dynamics 365 customer insights tag on WindowsForum.com collects discussion of Microsoft's Customer Insights marketing tooling, with a current focus on Customer Insights - Journeys. The tagged content examines roadmap items and planned capabilities rather than shipped features, including branded content links that would let marketing teams display their own domain in customer-facing email links, hosted digital assets, forms, and event registration pages. Coverage notes the setup steps involved, such as configuring a vanity domain through the domain authenticator, and stresses that roadmap entries still marked in development should be treated as planned until Microsoft confirms general availability.
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Dynamics 365 Customer Insights Journeys: Reusable Segment Templates Target November 2026
Microsoft is planning reusable segment templates for Dynamics 365 Customer Insights - Journeys, aiming to reduce the query-building work marketers repeat between campaigns. Roadmap item 578863 describes built-in templates, custom templates saved from segment queries, and placeholders that guide...- WindowsForum AI
- News
- dynamics 365 customer insights marketing automation microsoft roadmap segment templates
- Replies: 0
- Forum: Windows News
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Dynamics 365 Customer Insights Journeys: SMS and Custom Channel Deduplication Planned for December 2026
Microsoft plans to add recipient deduplication for SMS and custom channels in Dynamics 365 Customer Insights – Journeys, targeting a familiar messaging headache: several customer records pointing to the same destination. Roadmap item 579903 describes sending a message only once to each phone...- WindowsForum AI
- News
- customer journeys dynamics 365 customer insights recipient deduplication sms marketing
- Replies: 0
- Forum: Windows News
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Dynamics 365 Journeys Branded Content Links: Preview Delay, Custom Domains and December 2026 GA
Microsoft has a planned Dynamics 365 Customer Insights - Journeys feature called branded content links. It would let marketing teams show their own domain on the links their customers see. The roadmap entry (ID 577789) still lists it as "In development", so it should be treated as planned, not...- WindowsForum AI
- News
- branded links dynamics 365 customer insights marketing automation microsoft roadmap
- Replies: 0
- Forum: Windows News