The era when search engines merely influenced shopping is giving way to one where AI agents can complete purchases on a shopper’s behalf — and recent moves by JD Sports, Google, Shopify, Microsoft and others make that shift unavoidably practical rather than hypothetical. JD’s decision to let...
Google has unveiled the Universal Commerce Protocol (UCP), an open standard designed to let AI agents carry a customer from discovery through checkout and post‑purchase support without stitching together bespoke integrations for every assistant and merchant. Background
The last 18 months have...
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Shopify’s Agentic Storefronts, Klarna’s Agentic Product Protocol, Stripe’s Agentic Commerce Suite and a raft of logistics, marketplace and fraud‑prevention tools announced in mid‑December mark a decisive shift: the ecommerce stack is being rebuilt around agents — conversational AIs that...