Washington State University Tri‑Cities is putting a pragmatic foot forward in the region’s AI conversation by offering a hands‑on workshop—“Generative AI Essentials: Workplace Applications and Ethical Use”—that promises to teach local professionals how to use tools such as Microsoft Copilot and...
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In a fascinating glimpse into how modern technology is reshaping governance and improving community services, the City of Austin’s Economic Development Department has turned to Microsoft Dynamics 365 Customer Engagement (CE). Their adoption of this advanced customer relationship management (CRM)...
