Hello everyone.
Can AI customer support chatbot effectively handle complex queries and understand nuanced customer needs? How do they navigate emotions and provide empathetic responses? While these bots promise efficiency and accessibility, are there limitations to their problem-solving...
John Porter is an input and accessibility designer who is unable to use what so many take for granted: a keyboard and mouse. Porter relies almost entirely on his voice and speech recognition technology, in addition to switches (a series of buttons with pre-defined actions to cover a small range...
As a kid, Charles Taylor was always interested in tech – though he didn’t know exactly what that meant, beyond translating to a job related to computer science. Growing up in Littleton, North Carolina – an actual little town with less than 700 people – he went to school with the same group of...
collaboration
creative process
customer feedback
design
digital design
empathy
engineering
fluent design
human-centered design
innovation
microsoft
problem solving
product management
prototyping
taskbar
technology
user experience
visual design
windows 11
windows ecosystem
Growing up in a rural village in India, Ashwini Doddalingappanavar was expected to follow the example of the women before her: stay close, get married and have children. She defied her community’s expectations to forge her own path. She learned how to use a mobile phone and access online maps...
coding
community
creativity
digital skills
diversity
education
empathy
gen z
independence
international women's day
lenovo
nonprofit
rural development
social impact
stem
technology
training
virtual reality
women empowerment
youth leadership
I have a lot of empathy & understanding for my colleagues in the Forum. However, I realise as new folks keep coming to the forum, we must persevere. The point of a forum, as we see it, the aim, is to help people, guide, instruct, offer some insight & enlightenment & maybe, even fix...
adaptation
beta testing
change management
community support
compatibility
corporate users
debate
empathy
feedback
innovation
learning
microsoft
navigability
proactive
respectful discussion
technology
user experience
user insight
windows 8
windows features
Congratulations to Link Removed - Invalid URL for receiving the Microsoft Most Valuable Professional award in Windows Expert - IT Consumer for 2012. Ross joins with Link Removed - Invalid URL (Captain Jack), Link Removed - Invalid URL (patcooke), and myself (Link Removed - Invalid URL) as fellow...
2012
achievement
award
community
contributions
dedication
empathy
expert
forum
it consumer
microsoft
mvp
professionals
recognition
ross cameron
significance
team
technology
united kingdom
windows
Liking Software ≠ Disliking People
Ladies and gentlemen,
With the release of the Windows 8 Consumer Preview, many individuals and persons will have opinions differing from your own. Many people enjoy this new operating system preview, while others disagree with its design for a multitude of...
communication
community
dignity
discussion
empathy
golden rule
guidelines
humanity
integrity
maturity
mental health
opinions
personal attacks
respect
schadenfreude
software
support
tolerance
user conduct
windows 8
This story combines two topics that really piss us off, bad cops and bad teachers. I guess the good news is that the teachers were not trying to molest the poor kid. Watch how this snowballs from one bad decision after another.
Link Removed Apparently this poor kid with autism wanted to go to...