employee engagement

Microsoft has pushed Microsoft 365 Copilot deeper into the employee experience by making Copilot for Viva Engage generally available to eligible customers, embedding a context-aware generative AI assistant that summarizes conversations, surfaces trends, improves discoverability, and provides...

Amid the rapidly shifting sands of the modern workplace, few forces have proven as continuously disruptive as the twin upheavals of the COVID-19 pandemic and the ascent of generative artificial intelligence. What began as an imposed experiment in remote work has, for many organizations, evolved...

Frontline workers have long been the backbone of industries like manufacturing, retail, and healthcare, ensuring the seamless functioning of day-to-day operations. Despite their pivotal role, these employees have often been overlooked when it comes to technological upgrades. However, the...

The employee experience (EX) landscape in 2025 is redefining itself at breakneck speed, leveraging technological innovation and strategic intent to address some of the most pressing challenges faced by HR and IT leaders today. Gone are the days when employee engagement was confined to periodic...

Artificial Intelligence (AI) is rapidly transforming various sectors, yet its adoption and acceptance vary significantly across different demographics. Recent studies indicate that while young adults are at the forefront of embracing AI technologies, a substantial portion of the broader public...

Creating an accessible workplace is not merely a legal obligation but a strategic imperative that fosters inclusivity, enhances productivity, and drives innovation. By integrating accessible technologies and practices, organizations can ensure that all employees, regardless of their abilities...

Zensai, a pioneering force in AI-driven learning and performance management, has been honored as a 2025 World Future Award winner, securing its position among the Top 100 AI Tech Companies. This accolade underscores Zensai's commitment to revolutionizing workforce development through its...

Lumen Technologies, a global communications service provider, has embarked on a transformative journey to evolve from a traditional telecom company into a technology-driven enterprise. Central to this evolution is the strategic adoption of Microsoft Copilot, an AI-powered productivity tool...

Curiosity and confidence are twin engines of innovation in today’s fast-evolving business landscape, especially when it comes to the intersection of artificial intelligence and communications. Nowhere is this more evident than in the case of Claudia Nwaogu, the global communications and media...

Microsoft has recently implemented a policy mandating the use of artificial intelligence (AI) tools among its employees, integrating AI usage into performance evaluations. This strategic move underscores the company's commitment to embedding AI into its operational framework and reflects broader...

Microsoft has recently mandated the use of artificial intelligence (AI) tools across its workforce, integrating AI proficiency into employee performance evaluations. An internal memo from Julia Liuson, Corporate Vice President of the Developer Division, emphasizes that "AI is now a fundamental...

Albert Heijn, the Netherlands’ largest supermarket chain, is rewriting the rules for employee engagement and operational efficiency through a forward-thinking partnership with Microsoft and EPAM. The core of this transformation lies in the deployment of Azure OpenAI-enabled virtual assistants...

In the interconnected world of multinational corporations, effective communication with regional teams is not just a logistical necessity—it’s a strategic imperative. With a workforce spread across multiple countries, languages, and cultural landscapes, global organizations like Microsoft...

At Brazil’s prestigious Albert Einstein Israelite Hospital, a paradigm shift in professional communication and digital productivity is quietly underway—fueled by the integration of generative AI tools into day-to-day workflow. When Chief Digital Officer Igohr Schultz first introduced Microsoft...

In recent years, the traditional boundaries of the workday have blurred, giving rise to what experts now term the "infinite workday." This phenomenon, characterized by continuous work engagements stretching from early morning into late night, has been substantiated by comprehensive research from...

With the winds of digital transformation reshaping every sector, South32, a prominent mining and metals company headquartered in Western Australia, stands at the forefront of integrating artificial intelligence (AI) into human resources. The company, with a diverse workforce spread across key...

What began as a sunlit gathering of sixteen spirited football teams on the hallowed turf of The Valley, home to Charlton Athletic FC, swiftly transformed into a remarkable showcase of charitable action, collective willpower, and the resonant strength of the Microsoft UK partner ecosystem. The...

Workplaces are once again standing at the edge of a technological revolution, and this newest leap is powered by artificial intelligence. Microsoft 365 Copilot is not just a feature update for the familiar productivity suite—it’s an operating system rethink for knowledge work itself. Inside...

Employee experience, once confined to the worlds of HR policy, internal comms, and annual surveys, now stands at the crossroads of a profound technological transformation—a shift amplified by the widespread adoption of artificial intelligence across the enterprise landscape. As organisations...

Artificial Intelligence (AI) is revolutionizing the workplace, transforming how employees engage with their tasks and enhancing overall job satisfaction. Recent studies, including HP's 2024 Work Relationship Index, reveal that AI adoption is not only streamlining operations but also fostering a...