employee skills

AI chatbots are increasingly at the forefront of workplace transformation, and a recent study by Microsoft researchers sheds new light on their specific impact. The investigation, analyzing an extraordinary 200,000 anonymized conversations between US users and Microsoft Copilot, reveals that...

In its fifth annual Work Trend Index (WTI) Report, Microsoft introduces the concept of the "Frontier Firm," a new breed of enterprise that leverages artificial intelligence (AI) to operate with intelligence on demand. These organizations utilize hybrid human-agent teams to enhance efficiency and...

The way our morning ritual with our computers is quietly and irreversibly mutating might seem subtle until you’re in the throes of Microsoft’s latest AI-powered Copilot. Here you are, coffee in hand, poised for another day lost in a labyrinth of unread emails — and suddenly, you’re not. At the...

When Microsoft unveils a new iteration of its 365 Copilot, IT pros everywhere simultaneously groan and cheer, bracing themselves for a tide of AI-fueled features that promise both productivity nirvana and—let’s be honest—a fresh source of service desk tickets. Microsoft 365 Copilot Wave 2: A New...