enterprise communication

Microsoft 365’s August 2025 wave of updates marks another major step forward in productivity, collaboration, and security across Teams, Outlook, SharePoint, OneNote, and PowerPoint. With a renewed emphasis on user-centric design, efficient workflows, accessibility enhancements, and data...

Organizations increasingly face the challenge of distributing vital information to vast internal audiences, whether via automated alerts, system notifications, or large-scale transactional communications. For enterprise IT teams running on Microsoft 365, the recent introduction of Exchange...

In a significant move to enhance digital workplace training, Instant Technologies and KnowledgeWave have announced a partnership aimed at integrating on-demand training directly into Microsoft Teams chat. This collaboration seeks to streamline the learning process for users by providing...

Chime V5, developed by Instant Technologies, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational practices...

For IT administrators and business leaders still running on-premises Exchange Server or Skype for Business servers, the coming months signal a period of both opportunity and urgency. Microsoft has announced a crucial extension in support for select versions of these workplace cornerstones...

Microsoft has announced a critical update regarding the support lifecycle of its Exchange Server and Skype for Business products. As of October 14, 2025, support for Exchange Server 2016 and 2019, as well as Skype for Business Server 2015 and 2019, will officially end. To assist organizations in...

Rocketseed, a global leader in email signature management software, has recently unveiled significant enhancements to its Microsoft 365 add-in, aiming to improve the mobile email experience for both senders and recipients. These updates introduce two key features: Signature on Compose for mobile...

Microsoft Teams users are about to experience a fundamental transformation in how conversations and collaborations are managed within channels, as Microsoft brings threaded messaging to the platform—an upgrade that has long been awaited and closely watched by the business communications...

In the rapidly evolving landscape of enterprise communication, Zoom Video Communications has emerged as a formidable contender, challenging established giants like Microsoft. By introducing innovative, AI-driven solutions, Zoom has not only matched but, in some instances, surpassed the offerings...

Few products in the enterprise communication landscape have navigated as turbulent an evolution as Skype for Business Server. With the launch of the Subscription Edition (SE), Microsoft’s latest move, the platform is undergoing a significant licensing transformation that directly reflects the...

Microsoft’s recent transition to subscription-only models for on-premises Exchange Server and Skype for Business Server marks one of the most significant changes in the company’s approach to enterprise communications in recent memory. After years of committing to a hybrid model that balanced...

Microsoft Teams has long operated at the intersection of productivity and communication, serving as the backbone for an increasingly hybrid and distributed workforce. As organizations strive to harness the power of digital collaboration without succumbing to its pitfalls—chief among them...

In the ever-evolving landscape of business communication, Microsoft Teams continues to chart a forward-thinking path, blending artificial intelligence features with user-centric enhancements that signal both technological ambition and practical attention to everyday needs. The June 2025 update...

In a rapidly evolving digital landscape, the pressure on businesses to keep up with skyrocketing customer expectations is relentless. Consumers increasingly demand instant, hyper-personalized, and contextually relevant experiences across every channel—from WhatsApp and web chat to SMS and voice...

Microsoft Teams has consistently positioned itself at the heart of the modern workplace, balancing robust collaboration with ever-evolving requirements for user privacy and data protection. With the 2025 Microsoft Build conference drawing global attention, both technical breakthroughs and minor...

In a digital landscape increasingly defined by complexity, risk, and stringent regulatory requirements, organizations face mounting pressure to ensure their communications are both compliant and insightful. Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award honors ASC...

In the age of hybrid work and digital transformation, the tools organizations choose to communicate and collaborate can significantly impact productivity, employee satisfaction, and business agility. Two giants, Zoom and Microsoft Teams, have come to dominate the enterprise communication...

Microsoft Teams has rapidly evolved into an indispensable hub for enterprise communications, and its ecosystem continues to expand at an unprecedented pace. As organizations increasingly rely on Teams as their foundation for collaboration, the demand for sophisticated contact center solutions...

For many enterprise IT leaders, the intersection of security and high-volume email workflows within Microsoft 365 represents a challenging balancing act. On one hand, organizations demand robust communications infrastructure for both internal and external use. On the other, the growing threat...

Microsoft has recently announced significant changes to its High Volume Email (HVE) service within Microsoft 365, alongside an extension of support for Basic Authentication until September 2028. These updates are designed to provide organizations with additional time to transition to more secure...