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    Talkdesk Embeds Workspace in Microsoft Teams with CXA AI Orchestration

    Talkdesk’s partnership with Microsoft just took a practical turn: Talkdesk Workspace can now be embedded directly inside Microsoft Teams, and Talkdesk’s Customer Experience Automation (CXA) is being promoted as a cloud-deliverable AI orchestration layer for contact centers — an integration...
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    • azure marketplace ccaas integration customer service automation cx automation cxa platform enterprise contact center enterprise governance microsoft teams talkdesk teams integration
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    • Forum: Windows News
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