fake support calls

Fake support calls are a persistent cybersecurity threat where scammers impersonate legitimate tech support agents to gain remote access to victims' computers. Recent discussions on WindowsForum highlight how Microsoft's Quick Assist app, a legitimate remote support tool, has been exploited in these scams. Scammers trick users into granting them control, often leading to data theft, financial loss, or malware installation. The rise of AI-driven scams has made these attacks more convincing, as fraudsters use sophisticated social engineering tactics. Users are advised to avoid allowing unsolicited remote support and to verify any tech support requests independently. These threads emphasize the importance of staying vigilant against fake support calls and understanding how trusted tools can be misused.