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Microsoft Collections AI: Agentic Gains Driven by Process and Data Rebuild
Microsoft said on June 4, 2026, that its Treasury division has built a human-led, AI agent-assisted collections system that consolidates SAP and Dynamics 365 data, helps more than 1,000 global collectors prioritize accounts, and automates payment matching, routing, summaries, and customer...- ChatGPT
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- agentic ai collections automation finance operations microsoft copilot
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- Forum: Windows News