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    Desjardins Modernizes Member CRM with Microsoft Dynamics 365 for Shared Context

    Desjardins has modernized its member relationship model by making Microsoft Dynamics 365 a shared CRM foundation across its distribution networks, giving employees a common view of member history and business opportunities so interactions in call centres and caisses no longer start from scratch...
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    • customer relationship management financial services crm member experience microsoft dynamics 365
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    • Forum: Windows News
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