fintech

Cluster Reply and Riverty have announced a production-grade, Microsoft‑backed omnichannel customer service platform delivered in an accelerated 100‑day rollout that consolidates voice, chat and email into a single Dynamics 365 interface and deliberately embeds Microsoft Copilot Studio as the...

Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...

Cluster Reply and Riverty this week announced a fast-tracked, Microsoft-backed omnichannel customer service platform delivered in just 100 days — a deployment designed as an AI‑first, human‑centric customer service foundation that consolidates voice, chat and email into a single Dynamics 365...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

London Stock Exchange Group (LSEG) has launched a cloud-native, blockchain-enabled Digital Markets Infrastructure (DMI) platform built with Microsoft Azure to digitise the full private‑funds lifecycle — from issuance and tokenisation through distribution, settlement and ongoing servicing — and...

LSEG’s new Digital Markets Infrastructure (DMI), built in partnership with Microsoft and running on Microsoft Azure, has officially launched for private funds — and the platform has already facilitated its first tokenised fundraise, marking a major step toward mainstreaming tokenization across...

More than a third of New Zealand retail investors now say they use generative AI tools such as ChatGPT and Microsoft Copilot to inform their investment decisions — and a large majority report being satisfied with the outcomes — a shift that is simultaneously pragmatic and precarious for markets...

CSOP’s move from a 10-minute, manual ETF reporting routine to a 30-second, AI-driven workflow is not a minor productivity tweak — it’s a clear example of how cloud-scale generative AI, paired with no-code tooling and developer acceleration, can transform asset management operations overnight...

Smarsh’s latest string of recognitions underscores a rare combination of scale, market focus, and aggressive productization of AI for regulated industries — but the headline numbers circulating in some briefs require careful parsing before they’re repeated as fact. Background / Overview Smarsh...

Microsoft’s planned retirement of the Microsoft Lens mobile app marks a clear turning point for developers and operations teams inside fintech startups across Asia — and it forces a strategic rethink of document capture, OCR pipelines, and compliance workflows that many companies treated as...

Uber Technologies Inc., the global ride-hailing giant, is actively exploring the adoption of stablecoins to enhance the efficiency and reduce the costs associated with its international payment operations. CEO Dara Khosrowshahi revealed this strategic consideration during the Bloomberg Tech...

In an era where data-driven decision-making underpins the strategic direction of most organizations, infrastructure choices can make or break digital transformation efforts. Cloud computing has ushered in a new age of possibility, yet the challenges of distributed data management, operational...

PingCAP's recent collaboration with Microsoft Azure marks a significant milestone in the evolution of distributed SQL databases, particularly with the introduction of TiDB Cloud Dedicated in public preview on Azure. This partnership aims to provide enterprises with a robust, scalable, and fully...

In a significant move to bolster West Africa's digital transformation, Tier 5 Technologies, a prominent enterprise IT and cloud services provider in the region, has announced a strategic partnership with MongoDB, a leading global database platform. This collaboration aims to modernize...

The banking halls of Lagos and the glass-walled offices of Yaba’s digital city have long buzzed with Nigeria’s signature spirit of innovation. Yet the country’s surging fintech sector faces a turning point as the twin imperatives of global competitiveness and regulatory compliance collide with...

In a significant shift for digital payments, Google Wallet will drop support for PayPal accounts in the United States effective June 13, and users must act promptly to avoid disruption in their daily transactions. This move, recently confirmed by both official Google statements and technology...

Chargebacks911, a global leader in chargeback management and digital trust, has announced a pivotal leadership appointment: Donald Kossmann joins the company as Chief Technology Officer. This move, coming on the heels of a rigorous and extended search, signals a new era in the company’s...

Egypt’s fintech landscape is undergoing a significant transformation, marked recently by the high-profile collaboration between Fawry, Microsoft, and KlayyTech aimed squarely at the needs of small and medium-sized enterprises (SMEs). With Egypt’s digital economy charting remarkable growth, the...

Apple, Klarna, Microsoft, and emerging AI technologies continue to reshape the landscape of business technology with moves that combine strategic pricing, innovative partnerships, security imperatives, and digital transformation powered by artificial intelligence. This week’s developments...

Vietnam’s leading telecom titans have apparently decided to join forces—with less the flair of superheroes and more the seriousness of a boardroom agreement—to untangle the thorny mess that is digital safety. MobiFone, Viettel, and VNPT, three names as familiar to Vietnamese mobile users as...