folder counts

Folder counts refers to the unread or total message numbers shown beside each folder in an email client, and the tag follows how Microsoft is bringing that long-requested control to new Outlook on Windows and the web. Microsoft 365 roadmap item 563807, "Outlook: Choose to Show Unread or Total Count for Each Folder," lets users set each folder in the folder pane to display either its unread count or its total item count. Classic Outlook has offered this for years, while new Outlook users have asked for it since the redesign. The change addresses a persistent usability complaint about folder visibility.