Starbucks has recently unveiled "Green Dot Assist," a generative AI-powered virtual assistant developed in collaboration with Microsoft Azure's OpenAI platform. This initiative aims to streamline in-store operations by providing baristas and store managers with real-time, conversational support...
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For decades, Starbucks has defined itself as much by its experience as by its coffee: the baristas’ energetic rhythms, the warmth of calling out a name, the sense of community echoing inside each cup and store. Now, the iconic coffee chain is anchoring its next transformation on technology...
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