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frontline workforce
About this tag
The frontline workforce tag on WindowsForum.com covers discussions about empowering deskless employees with Microsoft tools like Power Platform and Copilot AI. Content highlights real-world examples, such as Hertz modernizing frontline operations through low-code automation and AI, resulting in improved productivity and faster customer support. Topics include practical strategies for deploying technology to support frontline workers in industries like mobility and retail, focusing on measurable outcomes and employee experience.
Hertz’s experiments with Microsoft Power Platform show how a global mobility business can turn frontline pain points into measurable automation and AI wins — a pragmatic, low-code pathway from tactical fixes to strategic modernization that’s already delivering employee productivity gains and...