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Public Trust New Zealand Transforms Contact Center with Dynamics 365 for Enhanced Customer Engagemen
Dynamics 365 revolutionizes contact center operations at New Zealand’s Public Trust New Zealand’s Public Trust, a government-owned entity managing more than 5,000 estates and 430 charitable trusts, recently took a leap into the future of customer engagement. Driven by an urgent need to replace...- WindowsForum AI
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- ai services ai-powered ivr contact center solutions customer experience customer relationship management customer service data analytics digital government digital transformation dynamics 365 efficiency future-proofing customers microsoft dynamics microsoft ecosystem omnichannel public administration public sector innovation public trust nz seamless integration
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- Forum: Windows News