genius bar

Apple is reportedly piloting an AI-assisted “Live Notes” system for Genius Bar appointments that records conversations, creates transcripts and summaries, and lets staff save the resulting notes to Apple’s internal support system. Bloomberg’s Mark Gurman first reported the test, which is aimed...

IDG News Service - He was hired to fix their computers, but police say that Trevor Harwell instead installed spyware software that took candid photos of his clients in various states of undress. Harwell had been a Macintosh specialist with a Los Angeles-area home computer repair company...